Emergency Services

The City of Holland emergency services is prepared 24/7 to preserve life and minimize damage, respond to hazards or disaster events by providing the necessary assistance and emergency support functions as well as establish a recovery system that will return the community to its normal state of affairs.

Throughout the year, the City of Holland EMS engage in community awareness and prevention programs to help the community avoid, detect, and report emergencies effectively.

The two main emergency services in our community are:

If you are witnessing a crime in progress or are experiencing an emergency, please dial 911.


City of Holland City Council Approve Emergency Air Medical Membership Agreement with PHI Cares
City of Holland, TX, May 1, 2024 – The Holland City Council have officially approved a significant emergency air medical transportation agreement with PHI Cares, a division of PHI Air Medical. This partnership ensures air medical transport benefits for all residents within the City of Holland, Texas.
The agreement, effective from May 1, 2024, to April 30, 2025, stipulates those residents transported by a PHI Air Medical aircraft from the City of Holland, or its adjacent counties will incur no additional out-of-pocket expenses.
Key Benefits and Enrollment Details:
• No extra costs for emergency air medical transportation under PHI Cares membership when transported within the specified coverage area.
• In emergencies, residents should first contact 911, then inform PHI Cares at 1.888.I.Fly.PHI (1.888.435.9744) with membership number #82410 and transport details. Residents are encouraged to pick up their membership card at the designated distribution location.
• City of Holland residents are exclusively offered the opportunity to upgrade their PHI Cares Membership to National Household Coverage for 1, 3, 5 or 10 years, at a special annual rate of $30 per household. To obtain this upgraded membership, residents can either call 1-855-478-6467 or visit www.phicares.com and use the discount code HOLLANDUPGRADE.
Membership Card Distribution Location:
City Hall
102 West Travis Street
Holland, TX 76534
For more information, visit www.phicares.com or www.PHIAirMedical.com. Inquiries can be directed to membership@PHIAirMedical.com or 855-478-6467, referencing the "City of Holland Resident" Membership program.
About PHI Air Medical
PHI Air Medical is a leading air medical transport provider, operating over 80 air medical bases in the nation. These bases provide outreach education to local communities and healthcare systems across the nation. Safely transporting more than 30,000 patients each year, each PHI Air Medical base maintains a crew of highly trained pilots, flight nurses, and paramedics – prepared to respond to emergency medical transport requests.
• City of Holland: Johnny Kallus, Mayor 254-657-2460
• PHI Air Medical: Susan Steele, Membership Sales Manager 855-478-6467